Announcing the 2024 3PL Benchmark Survey

As the industry leader in software to help third-party logistics (3PL) warehouses run their businesses better, Extensiv is committed to the industry and our customers to provide the most relevant data on the trends shaping the industry.

A big part of that commitment is publishing our annual benchmark survey, where we gather data from a broad sample of 3PLs, compile it, and publish the results. This allows 3PLs to get a snapshot of how their business is performing relative to the industry and identify opportunities for growth.

Insights from Last Year's Survey

The past couple of years have been challenging for our industry. Overall, warehouse employment is down over 9% since May of 2022, and warehouse leasing activity has been sluggish. This is no surprise based upon last year’s survey, which showed warehouses operating at much lower capacity than 2022.

How to Share Feedback on Current Industry Trends

To track the current trends reshaping the 3PL industry, we are initiating our fifth annual benchmark survey. This survey aims to record key industry data to assist in your strategic planning for 2025. We kindly ask for 5-to-10 minutes of your time to fill out the survey.

Your insights and experience are invaluable to us.

All participant responses will be confidential and used collectively to identify major trends in the logistics sector. To thank you for participating, all respondents will be entered into a prize draw to win one of three $100 American Express gift cards. Additionally, participants will receive early access to the comprehensive report upon its completion.

Take the Annual Third-Party Logistics Benchmark Survey

To participate in this year's annual benchmark survey and gain early access to the report, take the survey now. For those who haven’t had the opportunity to review last year’s results, you can explore last year’s (and previous years') Third-Party Logistics Warehouse Benchmark Reports in our Resource Library.

Additional Industry Trends Data

Annually, Extensiv provides its fulfillment software to nearly 20,000 brands and third-party logistics companies, overseeing over 170 million transactions and conducting numerous industry surveys. These activities give us the insight to deliver valuable weekly data on order trends across major marketplaces.

By using Extensiv Market Insights, 3PLs can observe weekly and yearly fluctuations in order volumes from top marketplaces and shopping carts such as Amazon and Shopify, helping them align their business with industry standards. Embark with us to master the ever-changing logistics field and acquire practical knowledge to elevate your business's future.

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