Challenge

Before Extensiv, Averitt relied on manual, paper-based processes, and clunky spreadsheets for all aspects of warehouse management, which caused costly bumps in its workflows. Averitt also struggled to capture accurate metrics on picking times and cycles to improve efficiency. Without those insights, it was difficult to optimize staffing levels and price contracts competitively. 

Solution

Averitt implemented Extensiv 3PL Warehouse Manager, SmartScan, and Labor Analytics to transform into an efficient and streamlined, data-driven logistics leader. It manages all day-to-day operations through Extensiv’s user-friendly platform, which drives accuracy and efficiency across the warehouse. In addition, Averitt uses Labor Analytics to optimize its workforce and make accurate, data-led staffing decisions. Averitt uses this data in combination with Extensiv’s 3PL billing module to support pricing decisions that enable it to win more contracts.  

Results

With Extensiv simplifying daily operations management, Averitt saves significant time and costs – 60 hours of warehouse labor a day and an overall 25% reduction in labor expense. With Labor Analytics informing labor planning in the warehouse, Averitt can further cut operational costs across the board by hiring more strategically to meet seasonal demand. Since implementing Extensiv, Averitt’s customers are more satisfied, which supports more retention and boosts brand reputation.