As a rapidly growing third-party logistics (3PL) provider, Allstate was quickly growing out of their manual process of managing their customers through Excel and needed a solution that would fit their business today and allow them to scale as they grew.
Allstate chose to partner with Extensiv due to its flexibility to fit their unique needs and the fulfillment expertise that Extensiv brought to Allstate.
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Allstate managed inventory with a legacy software system without billing automation, captured billing using Excel, and faced limited visibility of dock appointments — wasting time manually verifying dock appointments and leading to unexpected surges. This prompted Allstate to search for a scalable warehouse management system (WMS) to boost operational efficiencies.
Thanks to Extensiv 3PL Warehouse Manager, we’ve boosted efficiency and increased our distribution business by 12% with the same staff. We're at the point where our warehouse is maxed out.
— Nick Luni
Director of Sales & Marketing, Allstate Moving Systems
Allstate implemented Extensiv 3PL Warehouse Manager to help them gain operational efficiencies from SmartScan, automated billing, and reporting that gives them full visibility into their warehouse operations. Allstate also implemented SmartDock to automate and manage their dock appointments which gave them the visibility and structure they needed to scale their business.
With Extensiv 3PL Warehouse Manager’s billing automation, Allstate captured $15,000 in recurring revenue within the first couple months of using the platform. On top of the revenue, Allstate’s increase in operational efficiency led to a 12% growth in their distribution business without increasing any headcount. Allstate also saved 20 hours per month by automating dock scheduling with SmartDock, eliminating the need to manually search for appointment information and automating appointment scheduling for their customer support teams.
Allstate Moving Systems is an agent for United Van Lines, one of the most successful and dependable movers in the nation. In addition to our moving services, we offer a range of warehousing and distribution services from full-service warehousing and distribution to record storage and hospitality installations. We are one of Southern California's largest moving companies with locations in Poway, Oceanside, North Hollywood, and Ventura, California.
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