In the super-competitive third-party logistics niche, Quality Distribution was one of the winners. But it needed to modernize to cement its future success.
With the support of Extensiv 3PL Warehouse Manager, the business moved from sluggish, manual operations to a more automated and eﬃcient ecosystem. These eﬃciency gains enabled them to scale at pace, protect their margins, and stay competitive.
Saved per year
WMS with TMS
Reduction in labor
across the logistics
Quality Distribution had ambitious growth targets, but two issues were killing their potential. The company’s 20-year-old, on-premises warehouse management system was unreliable, expensive to run, and incompatible with the needs of modern customers. Plus, the manual processes they used to manage daily operations were rapidly becoming unsustainable.
“Extensiv has taken a pivotal role in our growth — which was 247%. We are at maximum efficiency, 99.9% inventory accuracy, and customers are ecstatic.”
— LMS Logistics Solutions
They implemented cloud-based Extensiv 3PL Warehouse Manager and SmartScan to automate routine tasks and integrate with customers’ systems. High-touch personal support made the transition painless. Suddenly, the business could easily track in and outbound shipments, automate order management, have real-time visibility of inventory, and create repeatable, scalable workﬂows for their customers.
With manual, time-sucking tasks replaced with instant automation, Quality Distribution has saved tremendous time and money—and been able to scale fast and serve more customers. They’ve doubled their customer base from 50 to 100+, reduced labor requirements by 60%, and grown revenue by 35% year over year.
Quality Distribution is a leading third-party warehouse and distribution business, serving customers worldwide from its base in the US’s Intermountain West.
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