Simplify Dock Scheduling

SmartDock is a cloud-based dock scheduling solution that simplifies scheduling and receiving. SmartDock solves inefficient dock scheduling by allowing carriers and brokers to self-service, easily booking warehouse dock appointments with 3PLs in minutes. SmartDock allows seamless scheduling and changing of appointments online, reducing appointment-related calls, emails, and mistakes.

Save thousands of dollars in carrier detention fees and fines from traffic congestion. SmartDock helps efficiently manage appointments and automatically avoid overbooking.

90 %

reduction in time spent on manual appointment management

100 dollars +

in detention and traffic fines saved per hour

Less than
1 min

to schedule an appointment through the self-service portal

20 labor hours

saved monthly

Appointment Scheduling

Save Hours by Allowing Carriers and Brokers to Self-Serve

You and your warehouse stakeholders can independently manage dock appointments from any web browser or mobile device. Carriers can even book or change appointments at multiple warehouses simultaneously. This means that you and your staff have visibility into upcoming appointments across all carriers and locations in real time. Plus, save hours that your staff would spend responding to carrier emails and phone calls, and avoid mistakes brought on by manual scheduling.

 

Comprehensive Appointment Information

Maximize Operational Efficiency with Intelligent Scheduling

Eliminate long lines of trucks and ensure dock space is available by effectively scheduling deliveries with a comprehensive view into all dock appointments. Also, with advanced notice of all appointments, you can ensure that you have appropriate staffing to support receipts of inbound shipments. Export Excel or CSV files to view and share appointments scheduled for a specific period. With the self-service portal, you’ll always have the most up-to-date scheduling information at your fingertips. 

 

Statistics Reports

Save Hundreds of Thousands in Unnecessary Costs

You can avoid costly carrier detention fees and traffic congestion fines by optimizing appointment management. SmartDock’s Load Leveling feature automatically spreads appointments out across a week to balance your warehouse workload, preventing labor shortages and subsequent overtime fees. Generate vendor reports highlighting on-time shipments by vendor to collect fees for late deliveries. Finally, the appointment scheduling application can be managed or updated from any browser, allowing carriers to be efficiently scheduled and mitigate undue fines. 

 

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SmartDock has allowed us to work with our customers to set very specific expectations that has flattened our workload by moving shipments from one day to another and bringing some much-needed organization to it.

— Nick Luni
Director of Sales and Marketing, Allstate Moving Systems

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