Challenge

In their rural location, The Northeast Group struggled to retain developer talent as they couldn’t compete with the salaries and opportunities available in bigger cities. This made maintaining their own system difficult. They wanted an out-of-the-box warehouse management solution that was flexible enough to meet their needs. 

Solution

They were nervous about switching to an out-of-the-box system after experiencing years of total control over their own software. With Extensiv’s customization capabilities, backend access, and myriad of different products, The Northeast Group has been able to configure the software exactly as they wanted, ensuring they remain in control of their operations. 

Results

Their entire fulfillment business now runs through Extensiv. They no longer need to hire, train and retain an expensive team of developers and IT staff, which saves them over $100,000 each year. The Northeast Group says Extensiv has everything they could want in a WMS, and even outshines what they could do with their own custom-built software. And, having a system they can trust allows their employees to have a better work-life balance.