The Northeast Group has served customers from its headquarters in upstate New York, for more than 40 years. 

As a small, family-owned business in a rural area, The Northeast Group had a hard time finding and retaining developers who could update and maintain their homegrown warehouse management system. Today, the Northeast Group’s entire fulfillment business runs through Extensiv, from order creation to product receiving, inventory, analytics and shipping. They no longer need a full-time developer, nor do they need dedicated shippers with specialized training to get orders out the door.



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In their rural location, The Northeast Group struggled to retain developer talent as they couldn’t compete with the salaries and opportunities available in bigger cities. This made maintaining their own system difficult. They wanted an out-of-the-box warehouse management solution that was flexible enough to meet their needs. 


They were nervous about switching to an out-of-the-box system after experiencing years of total control over their own software. With Extensiv’s customization capabilities, backend access, and myriad of different products, The Northeast Group has been able to configure the software exactly as they wanted, ensuring they remain in control of their operations. 


Their entire fulfillment business now runs through Extensiv. They no longer need to hire, train and retain an expensive team of developers and IT staff, which saves them over $100,000 each year. The Northeast Group says Extensiv has everything they could want in a WMS, and even outshines what they could do with their own custom-built software. And, having a system they can trust allows their employees to have a better work-life balance. 


The Northeast Group is a 40 year old, Third Party Logistics Fulfillment Warehouse servicing an international customer base from its headquarters in Plattsburgh, New York.

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