Is your customer retention strategy future-proof?

Rising customer acquisitions, uncertain supply chains, ever-changing privacy policies…. all challenges ecommerce brands must deal with. But the truth is, this is the reality that every company has to deal with.

The good news is that you don’t have to figure out how to prepare for it all by yourself.

Watch Friendbuy’s Fireside Chat with experts from Friendbuy, Iterable, Extensiv, and Wavebreak, as they give you all the information you need to future-proof your customer retention strategy.

Panelists cover how to future-proof your business by: 

  • Rewarding customers for taking important actions with your brand, such as referring friends and family or subscribing to email and SMS
  • Using email, SMS, and push notifications to keep your customers continually engaged
  • Creating flexible and reliable fulfillment networks so your customers post-purchase experience is positive and reliable
  • Strategically incorporating your referral and loyalty program as part of your customer communication strategy 

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